Before you rent

1. Required Documents

Non-Thai renters — required at the time of car delivery:

• Passport
• Valid driving licence
• International Driving Permit (IDP) — required only if your licence is not issued in Roman script
• Work permit (for long-term rental, when applicable)

Thai renters — required at the time of car delivery:

• Thai national ID card
• Thai driving licence

A credit card is required — not to pay for the rental, but to place a refundable security deposit. The deposit is charged via a secure PayPal invoice issued individually to your email. See Payment Terms below.

2. Car Rental Conditions

• Minimum 3 days rental for individual rental.
• Minimum 1 year rental for corporate rental.
• Minimum driver’s age: 25 years old.
• All vehicles are subject to availability.
• Rental extensions are subject to availability.

3. Rates Included

Your rental rate already includes:

• 7% VAT
• Unlimited mileage
• 24-hour roadside assistance
• First-class comprehensive insurance (all vehicles, all rentals)
• Collision Damage Waiver (CDW)
• Personal Accident Insurance (PAI)
• Compulsory Third Party Insurance (CTP)

4. Rates Excluded

The following items are not included in the standard rate:

• THB 3,000 excess per at-fault event (same for all vehicles). This is deducted from your security deposit.
• Fuel usage (vehicle is supplied with full tank — please return at same level)

5. Payment Terms

The rental itself can be paid by cash, bank transfer, or credit card (credit card via PayPal, with a processing fee added).

• Full payment at time of car delivery.
• A refundable security deposit of THB 5,000 – THB 15,000 is required on every rental. The amount depends on the value of the vehicle and is confirmed before delivery.
• The deposit is placed by credit card through a secure PayPal invoice, issued individually to your email address.
• The deposit is fully refunded after the vehicle is returned undamaged.
• For long-term rental: a 1-month prepaid deposit may also be required.

The security deposit covers any charges incurred during the rental — including the THB 3,000 excess, traffic fines, tolls, fuel shortfall, or damage — and the balance is refunded. If charges exceed the deposit, the difference is payable. Card details are never collected over WhatsApp, LINE, or email — only through the secure PayPal invoice.

How our secure PayPal payment works →